It was a slow week in the land of IT-related “ooftas.” We start off with one that could have been much worse if the timing had been different. Southwest Airlines Computer Failure Cancels 57 Flights, Grounds Another 250 Last Friday night at about 8 p.m. PDT, Southwest Airlines, the largest U.S. domestic carrier, with 3400 flights daily, experienced a system-wide computer failure that grounded the airline’s entire fleet not already in the air, the AP reported. Full service was restored by 11 p.m. PDT, but not before the airline had to cancel 43 flights (originally reported as 50) and delay about 250 others mostly west of the Mississippi River. Flights in Minneapolis, Chicago, Phoenix, Denver and San Diego were said to be affected. The airline also had to cancel another 17 flights early Saturday morning because crews and equipment were in the wrong place. The computer failure, a Southwest spokesperson told the AP, “impaired the airline’s ability to do such things as conduct check-ins, print boarding passes and monitor the weight of each aircraft.” Planes on the taxiways were recalled to the terminals although planes in flight were unaffected. The airline was able to get its back-up system operational, although… Read full this story
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IT Hiccups of the Week: Southwest Airlines Computer Failure Grounded All Flights have 323 words, post on qa.spectrum.ieee.org at June 24, 2013. This is cached page on Vietnam Colors. If you want remove this page, please contact us.