Elon Musk's rocket company SpaceX has banned its employees from using video conferencing app Zoom, citing "significant privacy and security concerns," according to a memo seen by Reuters, days after U.S. law enforcement warned users about the security of the popular app. Use of Zoom and other digital communications has soared as many Americans have been ordered to stay home to slow the spread of coronavirus. SpaceX's ban on Zoom Video Communications Inc illustrates the mounting challenges facing aerospace manufacturers as they develop technology deemed vital to national security while also trying to keep employees safe from the fast-spreading respiratory illness. In an email dated March 28, SpaceX told employees that all access to Zoom had been disabled with immediate effect. "We understand that many of us were using this tool for conferences and meeting support," SpaceX said in the message. "Please use email, text or phone as alternate means of communication." Two people … [Read more...] about Elon Musk’s SpaceX bans Zoom over privacy concerns
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"The Indian manufacturing sector remained relatively sheltered from the negative impact of the global coronavirus outbreak in March, however, there were pockets of disruption and a clear onset of fear amongst firms," Eliot Kerr, economist at IHS Markit, said. … [Read more...] about Manufacturing sector hit by coronavirus in March, PMI at 51.8
In customer engagement, the world is moving towards messaging, and in India, WhatsApp is the most important channel through which businesses will engage with customers, says KT Prasad, country sales director at Zendesk India, a US-based customer relationship management (CRM) software provider. Prasad joined the Indian office of Zendesk in September 2016 and has been focusing on helping customers transform their customer service into meaningful customer engagement with simple solutions. "One of the findings from our recent customer trends report released earlier this year found that customers want to engage with businesses like they do with family and friends," says Prasad. "This conversation may be over multiple interactions over multiple platforms, like phone call, e-mail, WhatsApp chat, chatbot, Twitter, etc, but these multiple interactions should be part of a single thread. And more importantly, in the India context, since customers engage with family and friends on WhatsApp, the … [Read more...] about In India, WhatsApp will be customer complaint no.
Oracle, which recently opened enterprise-grade Gen 2 Cloud region for its existing and new customers in India, is witnessing a huge demand from the Indian businesses - from verticals like education, jewellery, footwear, banking/finance -- to join its Autonomous Database Cloud services. The Generation 2 enterprise cloud supports all legacy workloads while delivering modern cloud development tools, so enterprises in India can bring forward their past as they build their future. India currently is the sixth largest market for Oracle globally in the data management space. "We're the No 1 player in India with over 60 per cent market share in the database segment. The initial response for Oracle Autonomous Database has been fantastic from customers and we are very excited about our growth prospects here," Chema Aramburu, VP-Autonomous Database Cloud, Oracle JAPAC, told IANS in an interaction. Currently, most of a company's data is locked in separate, often duplicative silos, even though … [Read more...] about Oracle Autonomous Database Cloud sees huge adoption in India
Like much of the industry, Baruch and his team braced for tour and festival cancellations after Coachella announced its postponement. Knowing their artists would need a new revenue stream, Baruch and his team conceived of the festival on March 12 and got artists onto the bill two days later. The initial profit exceeded expectations — and is notable because the group managed to turn a fast profit in an online platform with much few resources than major music companies or organizers like Live Nation and AEG. Many of the acts on the bill are jam bands, who festival organizers knew had previously performed well on livestreams. … [Read more...] about How a Digital Music Festival Without Major Headliners Made $100,000