Lala, belonging to Scommerce, suddenly disappeared in October 2018 after half a year of operation. In early March, Woowa Brothers from South Korea arrived in Vietnam, announcing the takeover of Vietnam, one of the pioneers in the online food ordering market. Surprisingly, the market, expected to have value of over $38 billion by 2020, according to Euromonitor, is controlled by newcomers, including GrabFood and Go-Food. A survey by Kantar TNS in January 2019 found that GrabFood is now the most commonly used food delivery service in Vietnam with 68 percent of total votes. The second position belongs to Now with 19 percent, and the third to Go-Food with 1 percent. According to Gcomm, a market survey firm, fast delivery is the most important factor for Vietnamese to consider when choosing food ordering apps. Now penetrates deeply into restaurants’ business systems with its order-taking devices. As Now’s devices are installed at restaurants, the devices in the restaurants send … [Read more...] about Food delivery market: veterans retreat, rookies move ahead
Food delivery service for 1
With the market in its infancy, most if not all food delivery companies are operating in the red to gain market share, Photo: Le Toan At 2pm in Ho Chi Minh City’s District 1, Phuc Long Coffee & Tea House is one of the busiest coffee shops in the neighbourhood. The staff is busy handling orders not only for sit-in customers but mainly for delivery men who will take the plastic cups of iced tea and coffee to thirsty office workers. These young men with scooters and smartphones are guided by the algorithms of Vietnam’s online food delivery services. While still in its infancy in Vietnam, food delivery is one of the fastest-growing segments of the national e-commerce market that has attracted large players like Foody’s Now, Grab’s GrabFood, Go-Viet’s Go-Food, and Takeaway’s Vietnammm. According to the latest study about out-of-home food and beverage (F&B) consumption by market research firm Kantar Worldpanel Vietnam, delivery is emerging as a … [Read more...] about Food delivery race set to last throughout 2019
Grab officially launches food delivery service in HanoiBy Van Ly GrabBike drivers will offer GrabFood services in Hanoi – PHOTO: VAN LY HANOI – Ride-hailing service company Grab on October 1 organized a press conference to announce the official launch of its food delivery service, called GrabFood, in Hanoi after over one month of running a pilot operation. By using the GrabFood service, people in the capital city can stay at home or in their offices and enjoy a wide range of delicious dishes ordered over the Grab app thanks to Grab’s delivery staff, who are also GrabBike driver-partners. The service is suitable for busy people or those who are hesitant to travel during peak hours in the city. Following the official introduction of GrabFood to the capital city’s districts, Hanoi became the second city in Vietnam to receive Grab’s ride-hailing services such as GrabTaxi, GrabCar and GrabBike; logistics service GrabExpress; and GrabFood through the … [Read more...] about Grab officially launches food delivery service in Hanoi
Consumers are increasingly turning to online services for sushi, fried chicken, pizza, drinks and desserts. The Vietnamese market has witnessed the participation of numerous businesses in online services for food orders from small companies to big foreign groups. One of the notable names in this field is Mai Ka, a small restaurant which offers late night food deliveries. Thanks to a varied menu, Mai Ka has attracted a large number of customers in Ho Chi Minh City. Another notable website is ncook.vn, which offers dinner time deliveries. Foodpanda, which is wide-known via the www.foodpanda.vn website, has appeared on the Vietnamese market since 2012 and rapidly expanded their services in Ho Chi Minh City, Hanoi, Can Tho, Nha Trang and Da Nang. More than 1,000 restaurants throughout the country have to date participated in Foodpanda. Foodpanda signed an exclusive contract in terms of online services for food orders with KFC Vietnam in February 2014, and then with Jollibee in April … [Read more...] about Online services for food orders develop
The Association of Vietnam Retailers says that there has been an exponential increase in the number of people ordering food online in Hanoi and HCMC in the last few years, and it is foreign firms that are cashing in on delivering it. The food delivery market is now dominated by Delivery Now, and Vietnammm.com. Delivery Now is a product of Foody Corporation, once a Vietnamese food service startup that was acquired by Singapore-based internet firm Sea LTD last year, while Vietnammm.com is a subsidiary of Takeaway.com, one of the world’s largest online food ordering websites based in the Netherlands. Invested in by Ho Chi Minh City-based Scommerce Group, an information technology and services firm, Lala is considered a rising star in food delivery sector by industry insiders, having the advantage of hi-tech knowhow from its parent firm. Lala connects its users directly with restaurants before its shippers from Ahamove, also a child of Scommerce Group, delivers food. Delivery Now has … [Read more...] about Will Vietnamese firms miss the food delivery bus?