Phillip Beriman As a major foreign investor in Vietnam, what have you done to attract more high-end travellers to Vietnam as well as to place the country on the world luxury tourism map? IHG® (InterContinental Hotels Group) is a global organisation with a broad portfolio of 15 well-known hotel brands. The fast-growing luxury segment is a really exciting space and we have made excellent progress in ensuring we have a wider offering for guests. Hot on the heels of adding Regent Hotels & Resorts last year, we’ve elevated Kimpton into the luxury space, opened our 200th InterContinental with Shanghai Wonderland - one of the most talked about hotels of 2018, and recently we were excited to welcome Six Senses - a leading operator of top-tier luxury hotels, resorts and spas with a truly world-renowned reputation for wellness and sustainability - to the IHG family. Demand for our established brands is being boosted by impressive design and service enhancements, we’re … [Read more...] about Branding Vietnam’s luxury tourism
Glamour tour operator
Which tourism products for HCMC?By Dao Loan The municipal authorities should also study the market from a large database to identify groups of tourists whose preference and travel behavior can be met by local tourism products - PHOTO: DAO LOAN HCMC needs new tourism products based on its inherent advantages to meet market demand. Two months ago, Hoang Thi Phong Thu, a businesswoman who provides services for Russian tourists, spent several days surveying orchid gardens in Cu Chi (HCMC) in search of new attractions. After many years bringing Russian tourists to HCMC, her tour programs have become familiar, forcing Thu to look for something new for her clients. However, the new destinations and services promoted by the city’s tourism authorities are not enough for this tour operator to include in her itineraries. Therefore, she has to find some on her own. “Russian tourists are not interested in the jewelry quarter or the oriental medicine quarter [two among the new … [Read more...] about Which tourism products for HCMC?
If Linton Borthwick gets his wish, on your next visit to Vietnam, you\'ll be unlocking your room door via mobile phone, signing an iPad for dinner, and expending but a single sheet of paper for an entire week\'s stay. Considering that Borthwick has already gotten several of his other recent wishes, that scenario may be just around the corner. In June of 2011, the Caravelle Hotel in downtown Ho Chi Minh City joined a handful of leading hotels worldwide that have converted from magnetized room keys to advanced RFID (radio frequency identification) technology. The new keys only need to be in the proximity of the door to unlock it. Making service more convenient, efficient and personal is an overplayed mantra in the hospitality industry. Yet a surprising trend is emerging in far-flung Vietnam, where iconic heritage properties are striding to the front of the lineup by offering guests the most innovative high-tech gadgets and software on the market. The 52-year-old Caravelle Hotel, … [Read more...] about Vietnam hotels turn to technology to enhance guest experience